FAQ

We have listed the most frequently asked questions for you. In case your question has not been listed, please feel free to contact us at sales@koozies.eu

 

How should I place an order?

You can easily order online: 

  1. Select a model and upload your logo
  2. Fill out your data
  3. Select payment method
  4. Check and confirm your order

You will receive an digital printing proof by email. After your confirmation we will start the printing. 

 

Which payment methods are available?

  • Proforma invoice: Payment wihtin 14 days. 
  • Pay in advance: You can pay via PayPal, iDeal, Maestro, VISA, MasterCard, Bancontact, SOFORT banking and Giropay. After delivery of your order you will receive the final invoice for your records.  

How would you like to receive my logo?

You can supply your logo in Vector EPS, AI or high-quality PDF. We only work with PMS colours.

 

What are the delivery times?

With the standard delivery you will receive your order within 15 working days upon the proof’s approval.

In case of an express delivery you will receive your order within 15 working days upon the proof’s approval.

 

Delivery times might deviate in case of special products or orders. Actual delivery times are specified per product at the product page. In case of any questions, please contact us at sales@koozies.eu